Troubleshooting Free/Busy Information for Outlook 2007: Exchange 2007 Help: "#
In Outlook 2007, on the Tools menu, click Options, click the Other tab, and then click Advanced Options.
# On the Advanced Options page, select Enable logging (troubleshooting), and then click OK.
# Restart Outlook 2007, and then try to view free/busy information for another user.
# In Microsoft Windows, click Start, click Run, and then type %temp%.
# In Windows Explorer, open the olkdisc.log file and locate the files in the olkas directory.
# The information that is contained in this directory can frequently provide information about which service is not functioning correctly.
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